Nutrition Facts & Ingredients
How do you calculate Net Carbs?
Net carbs are calculated by subtracting fiber and sugar alcohols from total carbs.
– Dietary Fiber
– Allulose (included in Total Carbohydrates in Nutrition Facts)
– Tagatose (included in Total Sugars in Nutrition Facts)
– Sugar Alcohols
What are Net Carbs?
Net carbs help you track carbohydrates that impact blood sugars. Dietary fiber, tagatose (sugar) and sugar alcohols should be subtracted from total carbohydrates, as they have a low glycemic response.
Do your products contain nuts?
Our bread does not contain any peanuts. However, our bakery is not a nut-free certified facility so we caution the use of our bread for anyone with or in a household with peanut allergies.
Do your products contain dairy?
All of our products are dairy free with the exceptions of our line of Sweet and Buttery breads, Pizza Bagels, Jalapeno Cheddar Bagels, Honey Wheat Style Bread, and Rustic Wheat Style Bread.
What natural sweeteners do you use?
We are proud to say we provide you with quality ingredients that can be found in nature. We use familiar sweeteners like Monk Fruit and Stevia Leaf without adding excess carbs to your diet. Sola products do not contain artificial sweeteners like Maltitol, Aspartame, Sucralose, or Saccharine.
Do your products contain any added sugar?
No, our products only contain naturally-occurring sugars that have low or no impact on blood sugar levels.
Are all of the ingredients in your products Non-GMO?
All ingredients used to make Sola products are Non-GMO.
Does taking out artificial preservatives mean your products will go bad faster?
No, we have tested our products using third-party verification and found that our products should continue to have a 30-day shelf life. We still recommend freezing our products upon receipt, if you intend to finish the products after the best-by date. Freezing will extend product shelf life for up to six months.
What does Keto Certified mean?
Keto Certified is the world’s first and most popular Keto Certification program developed in 2016 by the Paleo Foundation. The Keto Certified Standards were designed to standardize Keto claims on products while improving the quality of available Keto diet products on the market for individuals following a Ketogenic Diet. If you would like more information on the standards that are used to certify products, please visit ketocertified.com.
What are GMOs and why do they matter?
Genetically Modified Organisms or GMOs are living organisms that have had their genetic code altered in some way. The centuries-old way to crossbreed crops involves mixing all the genes from two sources – think grapefruit, which is the cross between a pomelo and a sweet orange. Producing a GMO is much more targeted. Instead of crossing two plants out in the field, a gene or two into individual cells are inserted in a lab. There is currently no data to indicate that the consumption of GMOs is bad for human health, but the team of Sola chefs and food scientists decided we wanted to go back to the basics when sourcing ingredients for our improved formula. This is why we are excited to share that all of our products are now Non-GMO certified.
Do your products have Erythritol?
Yes, our products do contain erythritol along with other natural sweeteners. Sola is focused on continuing to elevate and transform the commercial bread aisle and recently reformulated our full line of products to use only non-GMO ingredients and remove all saturated fats, artificial flavors, colors, and preservatives. While the recent Nature Medicine study was not specific to the general population and only revealed correlation and not causation, we are continuously reviewing the latest nutrition and scientific research to ensure Sola continues to lead the low carb market.
How do I track my order?
You’ll receive a shipment confirmation email once your item is in transit. Tracking codes can take 24 hours before they reflect activity.
How do you keep the bread fresh with shipping?
Sola products are made fresh weekly at our best-in-class manufacturing facilities. We take great care to ensure your products arrive fresh. Our team of chefs and food scientists have developed the products to contain an appropriate amount of preservatives to ensure that they are both fresh and delicious as they make their way to our consumers.
How long does shipping take?
Shipping estimates vary according to your shipping address, day of the week and other factors. For the best estimate, proceed to checkout and enter your shipping address to view your available options.
Do you ship internationally?
No, we currently ship within the 50 states, excluding U.S. territories, and APO/FPO addresses.
My package is marked as undeliverable. What now?
Oh no! If your package is determined to be undeliverable, it will be returned to our warehouse. Please visit our contact us page and our customer care team will help you resolve your delivery issue.
Where is my order confirmation?
If you have not received your order confirmation a few hours after your purchase, please contact our customer care team, and they can resend the confirmation email.
Can I cancel my order?
To cancel an order, please contact our customer care team as soon as possible. Because we promptly ship customer orders, we can’t guarantee that your order can be canceled. However, we will make every effort to cancel your order provided it hasn’t begun the shipping process.
Can I exchange an item?
We do not accept exchanges due to the perishable nature of our products.
I am missing my order.
Oh no, we are so sorry. If you are missing your order, please contact our customer care team and they will look into this for you. Just tell them your order number and date of purchase. If you are missing item(s) in your order. Please contact our customer care team with your order number and a list of the missing products. Please make sure to include the stamped initial/number on the outside of your box. We will get back to you asap!
How do I return my order?
We do not accept returns due to the perishable nature of our products.
Can you add the promo code to my order?
Unfortunately, we cannot retroactively apply a promo code. It is the responsibility of the customer to review orders for accuracy before completing a purchase. Promo codes are not retroactive and price adjustments will not be issued to orders placed prior to the start of any promotion.
Is Sola the one selling the products on Amazon
Yes, we’re the ones selling! We run fulfillment for our Amazon storefront.
I ordered from Amazon—how do I get in touch with you about the order?
Please reply to your order confirmation email from Amazon, or go to your order dashboard and use the contact seller button.
What methods of payment do you accept?
We accept all major credit cards, Diners Club, and Shop Pay.
Can I use an international credit card?
No, but if you pay via PayPal, we accept that form of payment.
When will my credit card be charged?
Your credit card will be charged at the time of the order.
Do you offer refunds?
We offer refunds if your order arrives in a defective state, or you never received your product per carrier tracking information.
If your order arrives in a defective state such as moldy, stale, or rancid, product (such as bread) is improperly packaged, product (contains chocolate) is melted. Please contact us within the first 7 days of receiving the product to be eligible for a refund. We will need your order number to initiate a report.
If you never received your product per carrier tracking information, contact us with your order number to initiate a report. Reports must be received within the first 7 days of the delivery date or expected delivery date. Carrier tracking information will be the sole determining method of the date of loss or arrival. Customer service may require more information by email or phone, before a refund can be approved.
How long does it take to process a refund?
It takes about 5-7 days for the refund to show up in your form of payment.
Are you located in the freezer or bread aisle?
We're available in both. Where we're located in the store varies depending on the store.
I got a defective product in-store, what can I do about it?
If purchased through a grocery store, you’re able to get your money back if you return it to the grocery store from where you originally bought the product.
If you are unable to do that, please contact our customer care team and they can make it right. Please note pictures of the products in a defective state must be presented.
My store still has your old packaging, is that bread still fresh?
Yes! Sola bread is baked fresh, then immediately frozen and transported to some retailers. Your store is likely still selling the remainder of its frozen inventory. As long as the expiration date printed on the packaging you received has not passed, your bread is still fresh.
What makes Sola products low carb?
Our Sola products contain naturally occurring sweeteners like monk fruit and stevia leaf. Using this unique combination of low glycemic sweeteners, we have developed a variety of delicious chef-crafted food without all the carbohydrates.
Are Sola products keto-friendly?
All Sola products have been reviewed and are Keto Certified. You can view more on Keto Certificaiton at ketocertified.com/.
What Sola products are gluten-free?
Our granola is the only product we make that is gluten-free.
Are your products vegan or plant-based?
Three of our bread flavors (Sweet Oat, Golden Wheat, and Deliciously Seeded) are vegan/plant-based products. All of our granola flavors are vegan as well.
The enzymes devired from our bread are vegetarian.
Why doesn't bread have an expiration date?
Expiration dates are not stamped on Sola bread sold through e-commerce channels because factors vary by shipping region, including time in transit, warehouse climate, delivery partner refrigeration capabilities, destination climate, and in all honesty: time between the consumer doorstep and freezer.
Our rule of thumb is 30 Days at regular temperatures, but we highly suggest freezing as soon as received.
What’s the shelf life of Sola bread?
Sola bread will stay fresh for up to 2 weeks at room temperature and can be stored frozen for up to 6 months. We recommend freezing shortly after receiving and remove from freezer as needed.
How do I store Sola bread?
After receiving our bread, the shelf life is 2 weeks at room temperature but we highly recommend freezing after receiving and taking out as needed. Our bread frozen has a shelf life of 6 months.
Have you recently changed your products?
Sola Bread, Bagels, Buns, and Granola products are now all Non-GMO Certified, Keto Certified, and contain no artificial flavors, colors, or preservatives. We also removed all saturated fats, and reduced overall fat by 2g. Please navigate to each individual product to see the full nutrition and ingredient panel.